LEGAL

Minimum age limit of age 18 and above are allowed to place orders, receive deliveries and consume our products.

FREE DELIVERY 

Free delivery when you spend above $120 in a single invoice. Otherwise, a nominal delivery fee of $4 will be charged.

SELF COLLECTION

Collect your orders at our office and get a Free Gift.

SpendSelf-Collect Gift
No MinimumSimply Alcohol Backpack

EXCHANGE POLICY

We accept a 1 for 1 exchange of the samegoods that are damaged caused by transportation. A picture will be taken as proof of delivery and in good condition to prevent fraudulent exchange. Contact us within 12 hours upon delivery for exchange. Tampered products will not be eligible. All exchanges will be done at our office in person.

Simply Alcohol reserves the right to reject the exchange request at our own discretion. 

REFUND POLICY 

All purchases are non-refundable. 

CANCELLATION OF PURCHASE

Should an order be cancelled, a 5% of the invoice value shall be charged as processing fee. All cancellation must be made within 2 hours after payment. The funds will be returned within 10 working days.

FAILED DELIVERY

For failed delivery, $10 will be imposed for re-delivery and administrative cost. Subsequent failed delivery the customer will be required to pick up at our office.